Steps to Transition to a New Cleaning Service

Steps to Transition to a New Cleaning Service

November 1, 2024

Are you disappointed with your current cleaning provider?

Are you considering ending the agreement and finding a new company?

If this resonates, you may have questions and concerns. What if the replacement service isn’t any better? Can the current service be improved? What is the process for moving on to a new provider smoothly?

These are common concerns, and you’re not the first to face them. Here’s a four-step guide to help you leave your current cleaning company and find a new, reliable solution.

Step 1: Look Over Your Current Agreement
Start by examining the agreement you have with your cleaning company. Note any terms, including the contract length and renewal date, as well as the conditions for canceling the service.

Knowing these details will help you understand your options and set a timeline. It’s essential to know the cancellation requirements so you can plan the transition accurately.

Step 2: Address Service Issues with Your Cleaning Company
If you’re certain about switching providers, you can move past this step. But if there’s a possibility of improving the current service, it might be worth discussing your concerns and expectations with your current company.

While you begin looking at other options, this conversation could lead to temporary improvements and keep you covered if finding a new provider takes longer than expected.

Step 3: Request Bids from Other Cleaning Companies
Once you’ve decided to seek new options, it’s time to gather proposals from other cleaning companies. Make sure to clearly outline your needs and provide a detailed description of the scope of work you expect.

Confirm that the companies you’re considering have experience with facilities similar to yours and can provide references. Also, inquire about the total man-hours they’ll allocate to your site, which will help you evaluate bids on an even basis.

When you select a new cleaning provider, ask them to be prepared for a possible early start if your current service provider ends the contract sooner than planned.

Step 4: Notify Your Current Cleaning Company
Most janitorial contracts specify a 30-day notice period for termination, although some require more. Ensure that your notice period lines up with the start date of the new company to prevent any gaps in service. Ideally, arrange for the new company to be on standby to begin earlier if the current provider stops service unexpectedly.

Following these steps can help you transition smoothly to a new cleaning service, keeping your facility’s cleanliness on track and avoiding interruptions in service.